Return & Exchange Policy

At Over Minimal, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return and exchange policy.

Return & Exchange Eligibility

  • Time Frame: You may return or exchange items within 3 days of the delivery date.
  • Condition: Items must be unused, unwashed, and in their original packaging.
  • Non-Returnable Items: Items that has been damaged cannot be returned or exchanged.

How to Initiate a Return or Exchange

  1. Contact Us: Email our customer service team at [info@overminimal.com] with your order number and the reason for the return or exchange.
  2. Prepare Your Package: Return the item(s) in their original packaging.
  3. Drop Off: Drop it off at your nearest courier service location.

Processing Your Return or Exchange

  • Returns: Once we receive your returned item(s), we will inspect them and notify you of the approval or rejection of your refund. Approved returns will be processed within 5-7 business days, and the refund will be issued to your original method of payment. The shipping charges are paid from the company if the item(s) are damaged. The shipping charges are deducted from the customer's refund if they change their mind or due to any other reason.
  • Exchanges: If you wish to exchange an item for a different size or color, please indicate this in your email. We will process your exchange request as soon as we receive and inspect the original item(s). The new item(s) will be shipped to you with delivery charges.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [info@overminimal.com]. Damaged or defective items will only get accommodated with video proof while opening your package. We will arrange for a replacement or a full refund, including any shipping costs incurred.

Customer Support

For any questions or concerns about our return and exchange policy, please reach out to our customer service team at [info@overminimal.com]. We are here to assist you and ensure your experience with Over Minimal is exceptional.

Thank you for choosing Over Minimal. We appreciate your support and are committed to providing you with high-quality, stylish minimalist fashion.