Shipping policy

 

Welcome to OverMinimal!

Thank you for choosing OverMinimal for your fashion needs. We’re committed to providing you with an exceptional shopping experience, from the moment you place your order to the delivery of your new favorite outfits. Below, you’ll find all the details about our shipping policies. If you have any questions or need assistance, feel free to reach out to our customer service team.

1. Shipping Areas

We currently offer shipping across Pakistan. Whether you’re in Karachi, Lahore, Islamabad, or any other city, we’ve got you covered!

2. Processing Time

  • Order Processing: All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
  • Order Confirmation: You will receive an email confirmation once your order is placed, and another email with tracking information once your order has shipped.

3. Shipping Methods and Delivery Times

  • Standard Shipping: 3-5 business days
  • Express Shipping: 1-3 business days (Available at checkout for an additional fee)

Please note that delivery times may vary based on your location and current courier service conditions. We appreciate your patience and understanding.

4. Shipping Costs

  • Standard Shipping: Free for orders over PKR [insert amount]
  • Standard Shipping: PKR [insert amount] for orders below PKR [insert amount]
  • Express Shipping: PKR [insert amount] (flat rate for all orders)

5. Tracking Your Order

Once your order has shipped, you’ll receive a tracking number via email. You can use this number to track your order on our courier’s website or through the tracking link provided.

6. Order Changes and Cancellations

If you need to make changes or cancel your order, please contact us as soon as possible. We can only modify or cancel orders that haven’t been processed yet.

7. Delivery Issues

If you experience any issues with delivery or your order arrives damaged, please contact our customer service team immediately. We will work with you to resolve any problems and ensure you are satisfied with your purchase.

8. Contact Us

For any questions or concerns regarding shipping, please reach out to us at:

  • Email: Overminimalretail@gmail.com
  • Phone: +923008809796
  • Customer Service Hours: 10am-6pm

Thank you for shopping with OverMinimal! We appreciate your support and look forward to delivering your stylish new pieces soon.